Manufacturing & Supply Chain Visibility
A manufacturing organization struggled with inventory volatility, long planning cycles, and declining service levels despite significant investment in ERP systems.
What was really happening:
Planning logic was fragmented across systems, with informal workarounds compensating for
misaligned incentives and stale forecasts.
Discovery focus:
Cross-role interviews, end-to-end planning flow mapping, and identification of hidden
decision loops.
Outcome:
Reduced inventory holding costs, improved service levels, and faster response to demand
changes through harmonized planning and accountability.